CB6 privacy policy Bangladesh

This CB6 privacy policy Bangladesh explains how we collect, use, store, share, and protect your personal data when you access our website, create an account, complete KYC, make deposits or withdrawals in ৳, or use related services. It applies to visitors, registered users, and anyone who contacts our support team. This policy should be read together with our Terms of Service and Disclaimer so you understand both your privacy rights and the rules that govern use of the platform. By using our services, you confirm that the information you provide is accurate and that you are old enough to use an online casino and betting service in Bangladesh.

1. Scope and Controller

We act as the data controller for the personal data processed under this policy, which means we decide why and how your information is used for account administration, platform operation, security, compliance, and support. This notice covers data collected through registration forms, login sessions, payment flows, customer support messages, identity checks, cookies, and other interactions with our website and services. It also applies to information we receive from verification partners, payment providers, and fraud screening tools where necessary to operate lawfully and securely. If specific products or features require additional notices, those notices will supplement this policy rather than replace it.

2. Data We Collect

We collect several categories of personal data depending on how you use the service. Account data may include your name, date of birth, mobile number, email address, username, password credentials, and account preferences. KYC information may include identity documents, photographs, proof of address, and verification records used to confirm age and identity. Payment data may include transaction references, deposit and withdrawal history, payment method details, and anti-fraud screening results, but we do not intentionally store more payment information than necessary. We also collect technical logs such as IP address, device type, browser data, timestamps, and activity records, along with cookies and similar technologies that help the site function properly.

3. How We Use Data

We use your information to provide and maintain the service, including account creation, authentication, deposits, withdrawals, customer support, and dispute handling. We also process data to prevent fraud, detect suspicious behavior, secure accounts, enforce our rules, and meet legal or regulatory obligations that apply to an online casino and betting platform in Bangladesh. Where you give consent, we may use contact details to send service updates, promotional messages, or product information, and you can opt out of marketing communications at any time. We may also analyze usage patterns to improve website performance, user experience, and internal risk controls without using your information for purposes that are incompatible with this policy.

4. Legal Bases We Rely On

Our processing activities are based on one or more recognized legal grounds. We process data when it is necessary to perform a contract with you, such as opening an account, verifying identity, processing payments, and delivering support. We also process data to comply with legal obligations, including age checks, KYC review, anti-fraud controls, and recordkeeping requirements. In some cases, we rely on legitimate interests, such as maintaining platform security, preventing abuse, improving operations, and defending legal claims, provided those interests do not override your rights. Where required, we rely on consent for specific activities, particularly certain cookies and direct marketing, and you may withdraw that consent at any time.

5. Sharing Data Carefully

We share personal data only when it is necessary, proportionate, and connected to a legitimate business or legal purpose. This may include sharing with payment processors, identity verification providers, hosting and security vendors, customer support tools, analytics providers, and professional advisers who are bound by confidentiality and data handling obligations. We may also disclose information to the local gambling regulator, courts, law enforcement, or other competent authorities in Bangladesh when required for compliance, investigations, fraud prevention, or the protection of rights and safety. We do not sell personal data to third parties, and we do not permit service providers to use your information for unrelated independent marketing purposes.

6. Transfers Outside Bangladesh

Some of our service providers may process or store data on systems located outside Bangladesh when this is necessary for secure hosting, technical support, fraud screening, or payment operations. When such transfers occur, we take reasonable steps to ensure that your personal data remains protected through contractual safeguards, access restrictions, confidentiality duties, and security standards appropriate to the sensitivity of the information involved. Where relevant, we assess whether the receiving party can provide a level of protection consistent with this policy and applicable law. If we cannot apply adequate safeguards, we will not transfer personal data unless another lawful basis clearly permits the transfer.

7. Cookies and Tracking

We use cookies and similar tracking technologies to operate the website, remember settings, measure performance, and support security controls. Essential cookies are required for core functions such as login sessions, fraud prevention, and page navigation. Performance cookies help us understand how users interact with pages so we can improve speed, reliability, and usability. Functional cookies remember preferences and settings, while marketing cookies may be used, with consent where required, to tailor messages or measure campaign effectiveness. You can manage cookie choices through your browser settings or available site tools, but disabling essential cookies may limit access to some features, including secure account functions and transaction flows.

8. Security Measures Applied

We maintain administrative, technical, and organizational measures designed to protect personal data against unauthorized access, misuse, alteration, loss, or unlawful disclosure. These measures may include encryption in transit where appropriate, secure storage practices, restricted staff access, authentication controls, monitoring, audit logging, and vendor due diligence. No online system can be guaranteed completely secure, but we regularly review our controls to reduce risk and respond to emerging threats. You also play an important role in data security by using a strong password, protecting your device, not sharing login details, and contacting support promptly if you suspect unauthorized access or account misuse through Login support channels.

9. Retention and Deletion

We keep personal data only for as long as necessary to fulfill the purposes described in this policy, including account management, payment processing, dispute resolution, fraud prevention, security monitoring, and legal compliance. Retention periods may vary depending on the type of data, whether your account remains active, and whether we must preserve records for investigations, audits, or regulatory requests. When data is no longer required, we delete it, anonymize it, or securely isolate it from routine use, unless continued storage is legally justified. Backup copies may remain for a limited period as part of standard disaster recovery and business continuity processes before being overwritten or securely removed.

10. Your Privacy Rights

Subject to applicable law and identity verification, you may request access to the personal data we hold about you, ask us to correct inaccurate or incomplete information, request deletion where retention is no longer justified, object to certain processing, and request portability of data that you provided to us where technically feasible. You may also withdraw consent for activities that rely on consent, including some marketing and non-essential cookies, without affecting earlier lawful processing. If you believe your rights have been affected, you may contact us first so we can review the matter, and you may also complain to the relevant data-protection or gambling authority in Bangladesh if you remain dissatisfied.

11. Minors and Protection

Our services are strictly intended for adults aged 18+ only. We do not knowingly permit minors to register, deposit, wager, or submit identification for account use. As part of responsible gambling and legal compliance, we may request KYC documents to verify age and identity before allowing full access to features or processing withdrawals. If we discover that an account has been opened or used by a person under 18, we may suspend or close the account, cancel access, and take any steps required by law or policy. We encourage users to gamble responsibly, set personal limits, and seek support if gambling stops being a form of entertainment and starts causing harm.

12. Contact and Requests

If you have questions about this casino privacy policy Bangladesh notice, want to exercise your data rights, or need help with KYC, account access, or cookies, you can contact our privacy or support team through the channels available on the website. To protect your information, we may ask for reasonable proof of identity before acting on requests related to access, correction, deletion, or objection. We aim to review all legitimate requests within a reasonable period and may explain if a request cannot be completed in full because of legal, security, or fraud prevention obligations. For general account help, you may also review Home or the relevant service pages before contacting us.